Archive for February, 2009

How to buy a phone

Monday, February 9th, 2009

Here’s how to get a pre-paid SIM card in India, or at least my experience.  It’s not quite as simple as going to Best Buy and signing a credit card receipt…

Thursday: pick up application form.

Assemble the following:
o   Application form,  including father’s name.
o   Passport-sized photograph.
o   Photocopy of passport.
o   Letter from company HR department.
o   Reference from an Indian person.
o   Rs 510 (about $13).
o   Borrow a phone.

Friday: return to the dealer with stack of paperwork, wait an hour, sign name about 20 times, fork over the cash.  Discover that one more passport photocopy is required… the office next door that has a photocopier is too busy, so agree to send that over later in the afternoon.

Wait one hour for the phone to be activated.  Two hours later, call Customer Care.  “No sir, it will take four hours.”  Four hours later, “It will be done by tomorrow.”

Weekend:  No answer on the Customer Care line.

Monday: “No sir, you have to go back to the dealer to complete the activation.”  At the dealer, “What, it hasn’t been activated?”  Over the next hour, various people at the dealer make about a dozen phone calls each.  “It will be 10 minutes.”  Ten minutes later, a few more phone calls, and… I have a working phone!  Woo-hoo!

Weekend walks

Sunday, February 8th, 2009

This weekend I thought I’d take it easy, do some walking, and get reacquainted with Bangalore.  Yesterday, Saturday, I walked 15 km (according to my GPS) through Cubbon Park, past the Vidhana Soudha (State Legislature), the High Court of Karnataka, and the General Post Office.  I didn’t see Cubbon Park last time I was here, nor the state library.  The park is green, but dusty, as it’s the dry season right now.

Cubbon Park State Library

Vidhana Soudha Karnataka High Court General Post Office
…And then downtown to Brigade Road where the pubs are.

Pub World

Pub World is still there.  They still only have Kingfisher on tap, and it was even the same bartender!  He didn’t recognize me though.  I spent a couple of pleasant hours out of the heat, enjoying pints of Kingfisher, watching cricket, and chatting with a banker about the effect of the global economic meltdown on outsourcing.

Oh yes, the heat… 31 degrees Celsius and bright sunshine!  Quite a departure from -20 C and snow in Ottawa; I think my toque will be spending the next few weeks at the bottom of my duffle bag.  Unfortunately I didn’t think to bring (or wear) any sunscreen, and now it’s too late: I’ve got myself a bright red sunburn.

For walk #2 today, I wore a hat.  This walk was 19 km, up around the Bangalore Palace grounds for a start.  There was a chocolate festival going on there, and not being a chocolate fan, I didn’t go in.  I’m keeping my eyes peeled for a popcorn festival.

Chocolate show Cow herd near Bangalore Palace
It was a long, dusty walk.  I ended up downtown again, and had a bottle of water on Coffee Day’s patio on Mahatma Gandhi Road.  M.G. Road has changed a lot since my last visit, as the new metro rail system is being built along its north side.  The plans were still being made during my last visit, and already there’s a considerable amount of progress.  Contrast that with Ottawa, where the planning for light rail starts from scratch every couple of years.

M.G. Road metro construction

No BSG!

Sunday, February 8th, 2009

I’ve got a hundred channels on the TV in my hotel room (mostly movies in Hindi, Kannada, etc), but nothing that carries Battlestar Galactica.  Sigh.  I can’t even get it over the internet; Space doesn’t stream outside Canada.  I’m not sure if it would work even if I could get it… my internet connection is limited to only 256 kbps and drops every so often.

Only in Canada

I guess I’ll have to wait until I get back before I can see Gaeta and Zarek get what’s coming to them.

I wonder if there’s a “Bollywood-star Galactica” I could watch instead?

February 2009

Friday, February 6th, 2009

I’m back!  Back on this blog, and better yet, back in India.

For the wise-guys who keep asking if I’m ever coming back from India, based on the lack of closure from my previous trip, I guess I should bring you up to date.  My last blog entry was in August 2006, and I returned to Canada a couple of weeks later, about a week or so after the liquid bomb scare at Heathrow.  Since I returned through Heathrow, the trip back was a bit nerve-wracking, as I only had two hours to make my connection, and the security lineups were making the news due to their length.  Luckily the British Airways flight from Bangalore was on time, because I needed every second of that two hours to get to the Air Canada gate in the other terminal.  Unluckily, it was impossible to get a drink of water at the Air Canada gate, or even on the plane until an hour into the flight.  On the British Airways flight out of Bangalore, since people couldn’t bring water on board, the crew started handing out water bottles as soon as we boarded.  On Air Canada, “No sir, we can’t give you water on the ground, you’ll have to wait.”  An hour into the flight we were grudgingly granted a small glass of water, and then waited another hour for the attendant to come around again with the possibility of a second drink.

This time, not wanting to die of thirst over the Atlantic, I decided to try Air France.  They don’t fly out of Ottawa, but they do provide a handy shuttle bus service to Dorval in Montreal.  That worked quite well, and the connection at Charles De Gaulle in Paris was also smooth.  We were late getting out of Paris to Bangalore, due to the unusual amount of snow falling in Paris that day, but in spite of that, the flight was only half an hour late getting into Bangalore.  The plane was only half full, which was nice for being able to stretch out, and the service on Air France was as good as on British Airways.

Snow at CDG

Bangalore’s new airport is quite a change from the old one.  The international terminal at the old HAL was full of rubble and looked like it had last been maintained sometime before the Wright brothers first flew.  The new BLR airport, on the other hand, is modern and clean… a much more pleasant arrival experience.  Baggage still takes quite a while to dribble out of the plane to the conveyor belts though.

I was again amazed at how easy it is to find the right driver out of the sea of drivers (hundreds?) waiting outside the terminal in the middle of the night.  The only drawback of the new airport is that it’s a long way out of the city, but the road there is very good.  I finally got to the hotel at 3am, about 27 hours after leaving Ottawa.

Yes, it’s a hotel this time.  The company I’m visiting closed its guest house due to the poor economy.  That’s too bad, because the guest house was great, much like being at home if I had a cook, driver, and laundry person at home, but this hotel seems to be OK too.  It’s small, with around 40 rooms, and an attached restaurant.  The restaurant is always empty when I’m there, so I get the constant attention of the restaurant captain, and the hotel manager, and the waiting staff.  I surprised them the first morning, when they asked me if I’d like an omelette, I said no, how about some dosas, pickle, and curd?  So, this week I’ve been having a variety of South Indian breakfast foods, vada, puri, dosa, and various soups, curries, and chutneys.

Gord with breakfastThat picture was taken about 5 hours after I arrived in India, and I went into the office shortly after.  I couldn’t sleep anyway, due to jet lag, so after resting for a couple of hours, and having breakfast, I walked over to the office first thing in the morning.  It was a busy week, with 11-12 hour days, sorting through the initial startup issues with the new teams I’m training.  I should explain that I’m training a contracting company’s engineers in the use and troubleshooting of my company’s software products so that they can develop and test them here in India.  My trip in 2006 was the startup trip; this time I’m just adding another couple of products to the mix.

The food’s been great, as I expected.  Lunch has been at various restaurants and the company cafeteria, all buffet-style affairs, and all delicious.  I’ve found it all surprisingly mild in terms of spicy-hotness levels, unlike my first trip where every meal was a sinus-clearing experience.  Knowing what I was in for, and wanting to avoid the shock to my digestive tract that was a major feature of the first weekend of my last trip, I had been acclimating myself the last couple of months with increasingly large doses of an unbelievably hot Vietnamese chili-in-oil sauce.  It seems to have worked.

Banjara restaurant Aathithya restaurant South Indies restaurant